March 20, 2019 -Tips and insights to build a top-notch customer service organization.
Key concepts in this workshop include:
Customer Service Overview
What Makes an Award-Winning Team
How to Build an Award-Winning Team
Tips for the Front Line
Where is Your Customer…Do You Know What They Want?
Join UGA SBDC personnel in Augusta, in addition to well-known customer service industry representatives, as we uncover and lead you to develop winning customer service. Erik Smith, Franchise Owner of Chick-Fil-A in Grovetown and Chris Rucker of Kruhu will serve on the discussion panel.
8:30 a.m. – 12:00 p.m. at SharedSpace in Downtown Augusta.