Exemplary Customer Service for the 21st Century

Your Company Can be a Leader in Outstanding Customer Service

Exemplary Customer Service for the 21st Century

  • Posted by Carole Arnold
  • On December 3, 2018
“If you make customers unhappy in the physical world, they might tell six friends. If you make customers unhappy on the internet, they can tell 6000.”   —  Jeff Bezos of Amazon  Today’s consumers have different shopping habits and expectations when it comes to customer relations. In some instances, the consumer actually prefers dealing with an application versus […]
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Business Consultant (Macon)

  • Posted by Ashley Panter
  • On November 28, 2018
If you are looking to make a career change that will enable you to engage in business development efforts while helping grow your community’s next generation of successful entrepreneurs, you might enjoy working at the UGA SBDC.
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Customer Service for the Holidays

  • Posted by Geoffrey Loften
  • On November 21, 2018
It’s that time again. The most wonderful time of the year. With kids jingle belling (and cash registers too hopefully) and everyone telling you be of good cheer- just like the famous song. And within all of that – your customers are busy searching for the best deals, the greatest gadgets, and the hottest new […]
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2019 Starting a Business – February

  • Posted by Rebecca Kruckow
  • On November 20, 2018
Join us on Thursday, February 21, 2019  from 5:30 p.m. to 8:30 p.m. for this course so you are ready to “Start Your Own Business.” Classes held in the UGA SBDC Augusta Classroom 2907 Professional Parkway Augusta, GA  30907 Never owned a business? Want to begin with knowledge and insight?  This class is for you.  […]
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2019 5th Annual CEO Breakfast Workshop – Augusta

  • Posted by Rebecca Kruckow
  • On November 19, 2018
Join business owners from the area for networking and conversation about hot topics for small businesses.  This year’s discussion and presentation includes an overview of: Growth Strategies Goals Values People Planning Join UGA SBDC professionals on Wednesday, January 23, 2019 for an information packed morning to prepare you with insight into small business growth that affects […]
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2018- Starting a Business – December

  • Posted by Rebecca Kruckow
  • On November 19, 2018
Join us on Thursday, December 13, 2018  from 5:30 p.m. to 8:30 p.m. for this course so you are ready to “Start Your Own Business.” Classes held in the UGA SBDC Augusta Classroom 2907 Professional Parkway Augusta, GA  30907 Never owned a business? Want to begin with knowledge and insight?  This class is for you.  […]
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Small Business in Music

  • Posted by Ashley Panter
  • On November 16, 2018
In the 2018 edition of the University of Georgia Small Business Development Center’s international award-winning publication, “Small Business and Its Impact on Georgia,” the article below titled, “Spotlight Industries in Georgia: Music,” was featured. Georgia isn’t always the first place that comes to mind when someone thinks of the music industry. Cities like Nashville, Los Angeles, […]
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