The Program Coordinator II (PC) assists business consultants and the area director of an UGA SBDC office through the management of multiple, simultaneous projects involving marketing, continuing education, development and office administration.
In collaboration with their local office, a program coordinator will take initiative on an office’s marketing strategy and deployment, using a variety of programs, including: desktop publishing and editing programs (Publisher, InDesign) and PhotoShop; email marketing (Constant Contact, MailChimp); video marketing; WordPress; and various social media platforms.
In addition, a PC actively participates in the development and execution of sponsorship strategies regarding programs and other assets.
PCs also assist with program development, program delivery, client management and administrative office support. Being the first point of contact, the Program Coordinator II will be able to deliver introductory presentations to prospective clients and inquirers.
The position’s starting salary is $39,999 and includes a generous benefits package (health, dental, vision, life, disability, etc.) and two retirement plan options. The University of Georgia contributes to retirement plans at different rates according to the plan selected (defined contribution plan – ORP 9.24% | defined benefits package – TRS 16.81%). For more information about our benefits, click here.
Knowledge, Skills, Abilities and/or Competencies:
Skilled in Windows environment, including Microsoft Word, Excel, PowerPoint, and other Windows based programs; presentation skills; organized, independent, self-starter who takes the initiative to continually improve the operations. Desires to continually learn and develop professionally. Desires to help others and work as a valued team member.
-Demonstrate the ability to successfully interface with clients/stakeholders.
-Comfortable with making public presentations and PR events to individuals and groups.
-Ability to teach and lead discussion in group settings.
-Ability to manage projects, including setting and meeting project timelines/goals.
-Ability to monitor and evaluate progress.
-Ability to produce high-quality final products.
-Ability to produce high-quality printed training materials and other materials.
-Ability to manage complex registration and data-collection processes.
-Ability and desire to work independently to achieve project and goal outcomes.
-Experience in the use of Social Media.
-Experience in Internet based research activities.
Duties / Responsibilities:
- Work with Area Director and business consultants to develop and deploy the office’s local marketing strategies. Market the local center’s programs and services to potential and current clientele, stakeholders, referral sources and potential program attendees via traditional and digital marketing means.
- Network independently on behalf of the local office with businesses and service providers in order to facilitate client referrals, partnerships, and sponsorship opportunities. Act as a liaison to local and regional stakeholders and referral sources.
- As needed, provide basic business introductory presentations, business group guest talks, public addresses, and serve on small business committees.
- Assist with Continuing Education program planning, development, and execution, including maintenance of a master calendar of CE classes, programs and other events in cooperation with the consulting staff.
- Recruit and provide information to potential SBDC class participants. Manage registration and document class participants. Recruit, coordinate and correspond with outside program speakers. Maintain records of speakers.
- Collect and report all financial assets including participant fees and sponsorship for an office.
- As needed, conduct basic business workshops and presentations.
- Actively participate in the development and execution of strategies for sponsorship of programs and other assets. This includes identifying and soliciting sponsors to the local SBDC program.
- Assist office staff in stewardship of current and prospective partners.
- Meet and greet the public with a professional image and route messages to consultants as appropriate.
- Meet with new clients and provide basic introductory information.
- Research information requests as needed and follow-up with inquirer.
- Schedule consulting appointments and other case management related duties for staff as requested.
- Develop and maintain knowledge base of small business resources on the local, regional, state, and national levels.
- Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
How to Apply
Use the button below to apply on the University of Georgia’s website directly.
Letter of Application prompt:
The cover letter should address the following: Our employees say empathy-an understanding of and service to others-is important in their role at the SBDC. In your letter, please describe instances where empathy is evidenced in your work or elsewhere and discuss why you are interested in supporting the mission and culture of our organization.