Five Methods to Conflict Resolution Webinar
UGA SBDC in Kennesaw State
Legal & Compliance
Wednesday October 14 2020 10:00 AM to 11:00 AM
3333 Busbee Drive Northwest Kennesaw
None at this time
Conflict occurs in our workplace almost daily with clients, coworkers and other stakeholders. Often it is a simple answer to resolve the issue, but there are times when conflict can cause productivity to suffer, cause emotional stress, employees to leave or possibly worse.
Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is negotiation to resolve the disagreement.
This webinar examines the tools you can use to understand conflict and improve as a Conflict Resolution Negotiator. Discussion includes five methods of dealing with conflict and the six steps to take in the conflict resolution process.
Presenter: Daniel McCoy, UGA SBDC at KSU Business Consultant; SHRM Certified Professional.