Customer Service 101

Description

Is it time for a Customer Service checkup for your employees? While times and technology change, the basics of Customer Service are still the same. A happy customer is a repeat customer. We can all think of a great customer service experience and we can all think of a not so great customer service experience. If you want your employees to know and understand how to deliver that Great Experience than this class is for you.

Additional Information

Learning Objectives:

Take this opportunity to walk your employees through training or a refresher and join us for this one and a half hour webinar lead by the UGA SBDC Albany consulting staff and one of the state’s Entrepreneur Development Specialist. Together this team brings over 100 years of Customer Service experience and will leave your staff challenged and charged ready to provide that next level of service that you desire.

Upcoming Courses

(178538)
Customer Service 101 – Customer Service Training for Your Business
Center
UGA SBDC in Albany
Topic
Managing a Business
Format
Online
Schedule
Tuesday June 02 2020 10:00 AM to 11:30 AM
Contact
Baraba Collins
Phone
2294201144
City
Albany
Venue
Zoom Link Provided upon Registering
Address
2419 Westgate Drive Albany
Discounts
None at this time
Notes
None at this time

All programs of the UGA SBDC are open to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.