Enhancing Your Customer’s Experience

Description

Customers are the lifeblood of your business. If you’re not treating yours right, your competitors will.  Time to take a serious look at your customer service. In this UGA SBDC class, you’ll learn about customer touchpoints and how to make the overall customer experience worth repeating.

COST: $49.00
HOURS: 2

Additional Info.

Key Concepts:

  • Brief Customer Service Overview
  • Customer Touchpoints and Common Pitfalls
  • Creating a Customer Service Culture
  • The Overall Customer Experience

Upcoming Courses

This program has already ended or is not currently available.

Use the button below to add your name to the waiting list to be notified when this program or one similar is available in your preferred area.

All programs of the UGA SBDC are open to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.