Customers are the lifeblood of your business. If you’re not treating yours right, your competitors will.  Time to take a serious look at your customer service. In this UGA SBDC class, you’ll learn about customer touchpoints and how to make the overall customer experience worth repeating.

COST: $49.00
HOURS: 2

Key Concepts:

• Brief Customer Service Overview
• Customer Touchpoints and Common Pitfalls
• Creating a Customer Service Culture
• The Overall Customer Experience

All programs of the UGA SBDC are open to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.