Enhancing Your Customer’s Experience

Description

Customers are the lifeblood of your business. If you’re not treating yours right, your competitors will.  Time to take a serious look at your customer service. In this UGA SBDC class, you’ll learn about customer touchpoints and how to make the overall customer experience worth repeating.

COST: $49.00
HOURS: 2

Additional Info.

Key Concepts:

  • Brief Customer Service Overview
  • Customer Touchpoints and Common Pitfalls
  • Creating a Customer Service Culture
  • The Overall Customer Experience

Upcoming Courses

April
April 03
➕ More details
Atlanta  (UGA SBDC DeKalb)
April 03
11:00 AM to 01:00 PM


Email us for more details or call TBD.

All programs of the UGA SBDC are open to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.