Learn to develop valuable techniques in the Maximum Service Series that generate customer satisfaction and fosters repeat business. When you satisfy your customers, they help grow your business and will recommend your product and service to others.
$49 Includes 5 Sessions and Materials
No Cost for Chamber Members
Call to Reserve your seat TODAY!
Call Cordele Chamber of commerce (229) 273-1668
or UGA Small Business Development Center (229) 420-1144
Great customer care is the lifeline for any small business. Offer a top quality product or service without it and the ability to grow a loyal customer following quickly erodes by word of mouth. The service offered to your customer is more than a smile and a handshake. Even the best sales person can have a bad day. Great customer care includes a well-developed plan to deliver your product and service – one where the customer is provided with a seamless experience during the shopping and buying transaction process.
Maximum Service is an interactive 5 part program that will help you develop and implement an outstanding customer service program. Learn fresh ideas to differentiate your business, add value, and create profitable relationships with your customers.
The outcomes of the program include:
- The Language of Customer Service
- Dealing With Difficult People
- Customer Friendly Policies and Procedures
- Implementing Your Customer Service Plan
- Telephone & Online Service Strategies
Darton State College Cordele Campus
134 W 11th Avenue, Cordele, GA 31010
Tuesdays, August 16, 23, 30 &
Tuesdays September 13, 20
9:00am – 11:00am each Tuesday