Big Ideas for Small Business: SBA Offers Online Resources

Big Ideas for Small Business: SBA Offers Online Resources

  • Posted by Clare Ursillo
  • On February 11, 2011
You are probably already aware that the Small Business Administration has loan programs for small businesses. But you may not be aware of the many resources the SBA provides to help small-business owners and aspiring entrepreneurs manage and grow successful businesses. A quick and easy way to learn more about these resources is to go […]
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Improving Customer Service Tips

  • Posted by Clare Ursillo
  • On February 9, 2011
Small businesses operators must find an edge when competing with corporations for the same customers. Even if your competition is not some Fortune 500 company located miles from your operation, one attribute you want to maintain is superior customer service. Happy customers are repeat customers and provide excellent word of mouth recommendations to the people […]
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‘SWOT’ Your Competition

  • Posted by Clare Ursillo
  • On January 28, 2011
Some small-business owners are familiar with the concept of conducting a SWOT analysis of their business to help them with strategic planning. SWOT stands for Strengths, Weaknesses, Opportunities and Threats.Entrepreneurs can use SWOT analysis to evaluate their business with regard to internal factors (strengths and weaknesses) and external factors (opportunities and threats). This helps them […]
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