The Program Coordinator II assists the Business Consultants and Area Director of an Area Office through the management of multiple, simultaneous projects involving marketing, continuing education, development and office administration. In collaboration with their local office, a program coordinator will take initiative on an office’s marketing strategy and deployment, using a variety of programs, including: desktop publishing and editing programs (Publisher, InDesign) and PhotoShop; email marketing (Constant Contact, MailChimp); video marketing; WordPress; and various social media platforms.
In addition, a PC actively participates in the development and execution of sponsorship strategies regarding programs and other assets. PCs also assist with program development, program delivery, client management and administrative office support. Being the first point of contact, the Program Coordinator II must be able to deliver introductory presentations to prospective clients and inquirers.
The University of Georgia Small Business Development Center seek a marketing, networking, and administrative professional with strong skills in organization, public speaking, event planning, digital marketing, and record keeping to serve the DeKalb area as a Program Coordinator II. Applicants must have basic business knowledge, familiarity with the Adobe Creative Suite, experience with digital marketing (Facebook, Twitter, LinkedIn, Constant Contact, WordPress, etc.), and be proficient with Microsoft Office. Knowledge of the Atlanta area economic development community is a plus. Candidates must have technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate.
The position’s salary range is $40,234 – $42,750 and includes a generous benefits package (health, dental, vision, life, disability, etc.) and two retirement plan options. The University of Georgia contributes to retirement plans at different rates according to the plan selected (ORP 9.24% | TRS 16.81%). For more information about our benefits, click here.
Duties & Responsibilities
- Work with Area Director and business consultants to develop and deploy the office’s local marketing strategies. Market the local center’s programs and services to potential and current clientele, stakeholders, referral sources and potential program attendees via traditional and digital marketing means.
- Network independently on behalf of the local office with businesses and service providers in order to facilitate client referrals, partnerships, and sponsorship opportunities. Act as a liaison to local and regional stakeholders and referral sources.
- As needed, provide basic business introductory presentations, business group guest talks, public addresses, and serve on small business committees.
- Assist with Continuing Education program planning, development, and execution, including maintenance of a master calendar of CE classes, programs and other events in cooperation with the consulting staff.
- Recruit and provide information to potential SBDC class participants. Manage registration and document class participants. Recruit, coordinate and correspond with outside program speakers and maintain records of speakers.
- Collect and report all financial assets including participant fees and sponsorship for an office.
- As needed, conduct basic business workshops and presentations.
- Actively participate in the development and execution of strategies for sponsorship of programs and other assets. This includes identifying and soliciting sponsors to the local SBDC program.
- Assist office staff in stewardship of current and prospective partners.
- Meet and greet the public with a professional image and route messages to consultants as appropriate.
- Meet with new clients and provide basic introductory information.
- Research information requests as needed and follow-up with inquirer.
- Schedule consulting appointments and other case management related duties for staff as requested.
- Develop and maintain knowledge base of small business resources on the local, regional, state, and national levels.
- Assist Business Consultants with research; perform demographic studies; Analyze market and industry trends/statistics; Internet research as needed.
- Input data accurately and timely into the SBDC’s Continuing Education Database (Unity). Maintain area office records and files in accordance with SBA and state office requirements.
- Perform support duties required for the operation of the Area office using standard SBDC equipment and software in the preparation of:
- Presentation materials
- Purchase and check requests
- Process leave and travel expense forms
- Invoices and Honoraria
- Supply orders and area office related purchasing
- Promotional Materials including brochures, flyers, newsletters, e-mails to promote CE classes and other programs
- Accurately collect and account for monies collected for program and conference registration fees.
- Other duties as may be determined by the State Office.
- Retrieving performance data and other information for completion of required reports. Assist Area Director and Business Consultant with other projects as needed.
- Support organizational improvement efforts through active involvement on internal committees, special projects, and various assessments as directed by the state office.
Education & Experience
Preferred: Bachelor’s degree in Marketing, Communications, Public Relations or related field
Skills and Abilities Preferred: Skilled in Windows environment, including Microsoft Word, Excel, and PowerPoint as well as desktop publishing and editing programs (Publisher, InDesign) and Photoshop; email marketing skills (Constant Contact, MailChimp); video marketing; familiarity with WordPress; social media platforms (Facebook, Twitter, LinkedIn, Instagram, etc); presentation and public speaking skills; event planning skills; organized, independent, self-starter who takes the initiative to continually improve the operations. Desires to continually learn and develop professionally. Desires to help others and work as a valued team member.
- Must demonstrate the ability to successfully interface with clients/stakeholders.
- Comfortable with making public presentations and PR events to individuals and groups.
- Ability to teach and lead discussion in group settings.
- Ability to manage projects, including setting and meeting project timelines/goals.
- Ability to monitor and evaluate progress.
- Ability to produce high-quality final products.
- Ability to produce high-quality printed training materials and other materials.
- Ability to manage complex registration and data-collection processes.
- Ability and desire to work independently to achieve project and goal outcomes.
- Experience in the use of Social Media.
- Experience in Internet based research activities.
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.