Reinventing Performance Reviews


Do you dread performance reviews? This course is for you! Performance reviews provide a time to connect one-on-one while sharing professional goals and the obstacles to achieving those goals.

This training will provide the specific guidance needed to make performance reviews effective— even pleasant. We will cover:

  • giving and receiving feedback effectively
  • motivation techniques
  • problem solving.

It is designed for company owners, supervisors, managers and human resource specialists

COST: $49.00

Presenter Info.

Dr. Susan Raines, Professor of Conflict Management, Kennesaw State University

Dr. Raines is a Professor at KSU and Editor-in-Chief of Conflict Resolution Quarterly. In addition to teaching and research, she has mediated more than 10,000 civil and domestic disputes; she trains mediators in Georgia and around the world; she has designed and evaluated Alternative Dispute Resolution (ADR) programs for numerous U.S. state and federal agencies, trained United Nations employees on cross-cultural conflict resolution, regularly facilitates public meetings, & leads negotiated rulemaking processes. Her research includes investigations into the usefulness of various mediation techniques, best practices for mediation training, and the use of facilitated dialogues for public decision making. She is a registered civil and domestic relations trainer in the state of Georgia, and recognized as an Advanced Practitioner by the International Association for Conflict Resolution. Susan earned her Ph.D. in Public Policy from Indiana University and her M.A. in Political Science from the University of Idaho.

Upcoming Courses

No programs available

All programs of the UGA SBDC are open to the public on a non-discriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.