Investing in Your Staff Pays Off

  • Posted by Macy Thomas
  • On March 30, 2018
As a business consultant, I have noticed that many of my clients are laser-focused on increasing sales. More sales = long-term success, so they spend their efforts creating and implementing strong promotional campaigns. I coach my clients that long-term success is based on client retention (repeat business). Because of access to massive amounts of information […]
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Customer Service: A Tale of Two Corporate Giants

  • Posted by Stacy Johnson
  • On June 15, 2017
As a SBDC Consultant, I consider myself a “business nerd,” someone that studies the best practices in business development, marketing and sales to try and offer my clients cutting edge advice to help them successfully start and grow their companies. Because of this, it is intriguing to me when I encounter exceptionally good or bad […]
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