The Dangers of Micromanagement

  • Posted by Cheryl Greenerl
  • On May 31, 2017
Micro-management can be the death of teams, initiatives, organizations and long-awaited impact.  It is defined as a management style that closely observes or controls the work of subordinates or employees.  In fact, the exertion of excessive control is one of the hallmarks of positional leadership- the lowest level of leadership. Here are four unwanted outcomes […]
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To My Employees With Love

  • Posted by Ashley Panter
  • On February 14, 2017
Today is Valentine’s Day and love is in the air. What better way to make your employees happy and productive than to declare your love for them? Not that kind of love–that’s creepy–but, rather, the platonic love that makes your employees feel cared for and appreciated–that’s your goal for this week. After all, without your employees, would […]
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Front Desk Employees

  • Posted by Ashley Panter
  • On January 6, 2016
During our Medical Practice Profit Drivers class we ask participants what area of the practice they think is the most critical to driving profits: clinical, front desk or billing?  The question always generates lively debate with an almost equal split among people forcefully arguing for one of the three departments. When the front desk faction […]
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