To My Employees With Love

Two lollipops. Red hearts. Candy. Love concept. Valentine day.

Today is Valentine’s Day and love is in the air. What better way to make your employees happy and productive than to declare your love for them? Not that kind of love–that’s creepy–but, rather, the platonic love that makes your employees feel cared for and appreciated–that’s your goal for this week. After all, without your employees, would […]

Front Desk Employees

During our Medical Practice Profit Drivers class we ask participants what area of the practice they think is the most critical to driving profits: clinical, front desk or billing?  The question always generates lively debate with an almost equal split among people forcefully arguing for one of the three departments. When the front desk faction […]